Accessibility

We strive to make our venue, events and services as accessible as possible.

Facilities and services

This page details the access facilities and services we offer. Please let us know if there is anything we can do to improve your experience with us.

Toilets

There are public toilets available on both the ground floor and first floor at Derby Market Hall. 

Baby Changing is also located by the ground floor public toilets. 

Disabled toilets are located on the ground floor (next to Tikka Tales) and first floor (between Caffe Prosecco and Layer).

A Changing Places toilet is located on the ground floor.  

Step-free access

Derby Market Hall is accessible for wheelchair users.

As part of our renovation, we’ve levelled flooring across the venue and at entrances and exits to facilitate step free access to the building.

Accessible seating

Accessible and wheelchair-friendly seating is available in all of our seating areas across the venue.

Lift

A lift is located in the north-western corner of the building, next to Market Porter.

The lift entrance measures 900mm wide. The interior measures 1100mm wide by 1400mm long. 

Quiet Hour

To ensure the Market Hall is a welcoming environment for everyone, ‘Quiet Hour’ takes place every Wednesday and Saturday from 9am –10am.

During this time, music will be turned off and announcement volumes will be reduced to create a calmer environment for customers with sensory sensitivities or those who prefer a quieter shopping experience. 

Travel

More information is available on our Getting Here page.

Blue Badge parking

The nearest Blue Badge parking is in Morledge and Full Street.

Additional Blue Badge parking will also be available on Tennant Street, adjacent to the building, once our Osnabruck Square works are complete (scheduled summer 2025).

Visibility

We’ve made a range of improvements to our building to aid visibility throughout the venue.

Muted colours have been adopted to support visually impaired visitors.

Our lighting has been designed at the correct lumens to improve visibility and reduce glare.

All of our fixtures, fittings and furniture have been specifically colour contrasted to enhance accessibility.